Contact Us

If you have any questions or special requests, we’re happy to help – feel free to contact us anytime!

Phone Number:

+49 (0) 178 430 29 81

Email Address

[email protected]

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Imprint

Information:

39 Boards
Vincent Ramon Thieme
Hauptstraße 52a
10317 Berlin
Germany

Contact:

Email: [email protected]
Phone: +49 (0) 178 430 29 81

Legal form:

Sole proprietorship

Tax information:

VAT identification number according to § 27a UStG: DE449842672

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Privacy Policy

1. IntroductionWe are pleased about your interest in our website. Protecting your personal data is very important to us.This privacy policy informs you about the collection, processing, and use of your personal data when you use our website and services.


2. Data Controller39 Boards
Vincent Ramon Thieme
Hauptstraße 52a
10317 Berlin, GermanyEmail: [email protected]
Phone: +49 178 430 29 81


3. Data Processing When Visiting Our WebsiteWhen you visit our website, certain technical information may be automatically processed by our hosting provider, Carrd, to ensure the secure and reliable operation of the website. This may include your IP address, browser type and settings, operating system, date and time of the request, and other technical information related to your visit.This data is processed solely for the technical provision, security, and stability of the website.


4. Legal Basis for Data ProcessingWe process personal data on the following legal bases:* Art. 6(1)(b) GDPR – where processing is necessary to fulfill a contract or to take steps at the request of a customer prior to entering into a contract, such as processing and fulfilling orders.
* Art. 6(1)(c) GDPR – where processing is necessary to comply with legal obligations, such as statutory record-keeping requirements.
* Art. 6(1)(f) GDPR – where processing is necessary for our legitimate interests, such as ensuring the security, stability, and reliable operation of our website.


5. Orders and PaymentWhen you purchase a product from us, we process the personal data required to process and fulfill your order. This includes your name, email address, delivery address, and information about your order, such as the product purchased, purchase amount, and transaction date.Payment is processed through PayPal. We receive the information necessary to confirm and fulfill your order.Personal data may be shared with shipping providers such as DHL or UPS where necessary to deliver your order.


6. Payment ProviderPayments are processed through PayPal. In connection with the payment process, PayPal processes personal data as an independent data controller.Further information about how PayPal processes personal data can be found in the PayPal Privacy Statement.


7. Storage PeriodWe retain personal data only for as long as necessary for the respective purpose or as required by applicable statutory retention obligations.Order and transaction data may therefore be retained for the period required by applicable tax and commercial law.Technical data processed in connection with the operation and security of the website is generally retained only for as long as necessary for these purposes.


8. Your RightsUnder the GDPR, you have the right to:* Access your personal data
* Rectify inaccurate or incomplete personal data
* Request the deletion or restriction of your personal data, where applicable
* Object to certain processing of your personal data
* Request data portability, where applicable
* Withdraw your consent at any time where processing is based on your consent
* Lodge a complaint with a data protection supervisory authorityYou can exercise these rights at any time by contacting us using the contact details provided above.


9. Changes to This Privacy PolicyWe may update this privacy policy from time to time to reflect changes in our services or applicable legal requirements.The current version of this privacy policy is published on this website.

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General Terms and Conditions (GTC)

for the 39 Boards Online Shop

1. ScopeThese Terms and Conditions apply to all orders placed by consumers via the website of 39 Boards, Vincent Ramon Thieme, Hauptstraße 52a, 10317 Berlin, Germany (hereinafter referred to as the “Seller”).A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributable to their independent professional activity within the meaning of Section 13 of the German Civil Code (BGB).


2. Contract Partner, Conclusion of ContractThe purchase contract is concluded with:Vincent Ramon Thieme
39 Boards
Hauptstraße 52a
10317 Berlin
GermanyThe presentation of products on the website does not constitute a legally binding offer but an invitation to place an order.By completing the payment via the PayPal payment link, the customer submits a binding offer to purchase the selected product.The contract is concluded when the Seller accepts the order by sending an order confirmation via email or by dispatching the goods.


3. Prices and Shipping CostsAll prices stated on the website are final prices.In accordance with Section 19 of the German Value Added Tax Act (Umsatzsteuergesetz – UStG), VAT is not shown separately.Shipping costs may apply in addition to the stated prices. The applicable shipping costs are displayed on the website.


4. Payment TermsPayment is processed via the payment service provider PayPal.Customers may also pay via credit card or other payment methods offered by PayPal without having their own PayPal account.The purchase price is due immediately upon completion of the order.


5. DeliveryDelivery is made to the delivery address provided by the customer.Shipping is usually carried out via DHL, UPS, or a comparable shipping provider.Delivery time is generally 8 to 15 business days after receipt of payment, unless otherwise stated on the website or in the product description.The Seller currently delivers within Germany and other countries of the European Union where delivery is offered on the website.


6. Transfer of Risk During ShippingIf the customer is a consumer, the risk of accidental loss or accidental deterioration of the goods remains with the Seller until the goods are handed over to the customer.


7. Statutory Right of WithdrawalConsumers are entitled to the statutory right of withdrawal.Details of the right of withdrawal, including information on how to exercise it and the applicable deadlines, can be found in the separate withdrawal policy available on the website.The statutory right of withdrawal remains unaffected by any voluntary return policy offered by the Seller.


8. Voluntary 30-Day Exchange and Return PolicyIn addition to the statutory right of withdrawal, the Seller offers a voluntary 30-day exchange or return policy.This voluntary return policy is provided in addition to the statutory right of withdrawal and does not limit or replace any statutory consumer rights.(1) ConditionsFor a return under this voluntary policy, the goods must:* be unused;
* be clean and free from signs of use;
* be in their original condition; and
* include any protective films originally provided, where applicable.Proof of purchase, such as the order confirmation, must be provided.The voluntary return policy does not apply to goods that have been damaged or used beyond what is necessary to inspect their nature, characteristics, and functionality.(2) Return Shipping CostsFor returns made under this voluntary goodwill policy, the customer bears the cost of return shipping.In the case of statutory warranty claims, such as defective or incorrectly delivered goods, the Seller will bear the applicable return shipping costs.(3) ProcedureBefore returning goods under the voluntary return policy, the customer must contact the Seller via email:[email protected]The goods should then be sent to:39 Boards
Vincent Ramon Thieme
Hauptstraße 52a
10317 Berlin
Germany


9. Statutory Warranty RightsThe statutory warranty rights apply.These rights are not affected by damage caused by improper use, external influences, or normal wear and tear, where such damage is attributable to the customer.


10. LiabilityThe Seller shall be liable without limitation for damages resulting from injury to life, body, or health, as well as in cases of intent or gross negligence.In the event of a slightly negligent breach of essential contractual obligations, the Seller shall be liable only for foreseeable damage typical for the contract.The above limitations of liability do not apply where liability is mandatory under applicable law, including liability under the German Product Liability Act (Produkthaftungsgesetz).


11. Availability of GoodsIf an ordered product becomes permanently unavailable for reasons beyond the Seller’s control, the customer will be informed immediately.Any payments already made will be refunded without undue delay.


12. Contract Language and Storage of Contract TextThe contract language is English.The Seller stores the contract text. After completing the order, the customer will receive an order confirmation by email containing the relevant contract details.


13. Consumer Dispute ResolutionThe Seller is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.


14. Data ProtectionThe privacy policy of 39 Boards applies to the processing of personal data and can be viewed on the website.


15. Final ProvisionsThe law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).If the customer is a consumer residing in another country of the European Union, the choice of German law shall not deprive the customer of the protection afforded by mandatory provisions of the law of the country in which the customer has their habitual residence.Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.

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Cancellation Policy

1. Right of WithdrawalYou have the right to withdraw from this contract within fourteen days without giving any reason.The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, takes possession of the goods.To exercise your right of withdrawal, you must inform us:39 Boards
Vincent Ramon Thieme
Hauptstraße 52a
10317 Berlin
GermanyE-mail: [email protected]by a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract.You may use the attached model withdrawal form, but it is not obligatory.To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


2. Effects of WithdrawalIf you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (except for any additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.We will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.We may withhold reimbursement until we have received the goods back or until you have supplied evidence that you have sent back the goods, whichever is earlier.


3. Returning the GoodsYou must return or hand over the goods to us without undue delay, and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract.The deadline is met if you send the goods before the fourteen-day period has expired.Return address:39 Boards
Vincent Ramon Thieme
Hauptstraße 52a
10317 Berlin
GermanyYou will bear the direct cost of returning the goods.You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.


4. Model Withdrawal Form(Complete and return this form only if you wish to withdraw from the contract.)To:39 Boards
Vincent Ramon Thieme
Hauptstraße 52a
10317 Berlin
GermanyE-mail: [email protected]I/We hereby give notice that I/We withdraw from my/our contract for the purchase of the following goods:Order date:Received on:Name of consumer(s):Address of consumer(s):Date:Signature of consumer(s): (only if this form is notified on paper)

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